Terms of sale

General terms of distance selling pursuant to Italian Legislative Decree 206/2005 (Consumer Code) and Legislative Decree 70/2003. The products in the LEVANTE shop are distributed by HoyLoco, which handles their preparation, shipping, returns, warranty and support (details on the Shipping and Returns and refunds pages). Online purchases of the LEVANTE Sportswear collection will be available soon. The following terms apply to orders placed on the website from the moment purchases are activated.

This is a courtesy translation. In case of any discrepancy, the Italian version prevails.

Seller

The seller is LEVANTE — contacts: email levanteasd3@gmail.com.

Scope

These terms govern purchases made on the website by consumers and business customers. The mandatory protections of the Italian Consumer Code remain in place for consumers.

Products and availability

The main characteristics of each product (materials, composition, sizes, care instructions) and its availability are shown on the product page at the time of purchase. Images are for illustration purposes.

Prices

Prices are in euro. Taxes and any shipping or additional costs are clearly shown in the summary before the order is confirmed.

Order and conclusion of the contract

Orders are placed by completing the purchase process and confirming the summary. The contract is concluded with the order confirmation, sent by email with a summary of the products, prices, costs and these terms. If an ordered product turns out to be unavailable, the customer will be informed promptly and any amount paid will be refunded.

Payments

Payment is made through the website's secure checkout, using the methods shown at the time of purchase. LEVANTE does not receive or store payment card details.

Delivery

Delivery areas, costs and times are shown on the Shipping page and in the order summary. The risk of loss or damage to the products passes to the consumer upon delivery (Art. 63 of the Italian Consumer Code).

Right of withdrawal

Consumers may withdraw from the contract without giving any reason within 14 days of delivery (Articles 52-59 of the Italian Consumer Code), following the procedure described on the Returns and refunds page.

Legal guarantee of conformity

All products are covered by the legal guarantee of conformity under Articles 128-135-septies of the Italian Consumer Code, for lack of conformity that becomes apparent within two years of delivery.

In the event of a defect, the consumer is entitled, free of charge, to have conformity restored by repair or replacement or, in the cases provided for by law, to a price reduction or termination of the contract.

Customer service and complaints

Requests for assistance and complaints can be sent by writing to: email levanteasd3@gmail.com. Consumers may also turn to the alternative dispute resolution (ADR) bodies provided for by the Italian Consumer Code.

Governing law and jurisdiction

These terms are governed by Italian law. For consumers, the competent court is that of their place of residence or domicile (Art. 66-bis of the Italian Consumer Code).